Anum & Areisha accepts Returns and Exchanges in the following instances:

1. Product (s) delivered is inaccurate than the one ordered
2. Product (s) delivered is damaged on receipt
3. Product (s) delivered do not fit

In all the cases above, please be advised:

The product being returned for exchange should be in unused condition, with its original tags intact.

1. Product (s) delivered is inaccurate than the one ordered

If the product delivered is incorrect, we can either do an exchange or can issue you a credit note which you can redeem against a purchase from anumariesha.com within the next 90 days.

The shipping costs for returning the product purchased for exchange will be borne by the ML team in this case.

2. Product (s) delivered is damaged on receipt

If the product delivered is damaged on receipt, we can either do a product replacement or we can issue you a credit note which you can redeem against a purchase from anumariesha.com within the next 90 days.

The shipping costs for returning the product purchased for exchange will be borne by the ML team in this case.

3. Product (s) delivered do not fit

a) The customer ordered a standard size from our website

If the product delivered has sizing issues, we can either do a size exchange or can issue you a credit note which you can redeem against a purchase from anumariesha.com within the next 90 days.

The shipping costs for returning the product purchased for exchange will be borne by the customer. We don’t accept more than 1 size exchange for the same outfit.

Note: We don't allow exchanges on Eid & Sale items.

EXCHANGE PROCESS

After communicating with customer care in the link provided below, please take the following steps to exchange:

Pack your return securely, in the original package if possible.
Courier the parcel back to us:

You can return the products within 07 days of receiving them, in unused, unwashed, and unaltered condition, along with the original tags. Please use the services of a trusted courier agency of your choice to return the product.

REFUNDS

We have a no refund policy unless the product is no longer available and in that case refunds are processed within 5 working days.

ORDER CANCELLATION

An order can be cancelled within twelve hours for a ready to wear garment.

A by-order purchase can be cancelled up to three days after the order is placed.